Home / Matrix42 ESM / @bazulu1/n8n-nodes-matrix42-esm
Matrix42 ESM n8n community node Verified
@bazulu1/n8n-nodes-matrix42-esm — n8n nodes for Matrix42 Enterprise Service Management (ESM): tickets, incidents, service requests, tasks, changes, approvals, workflows, attachments, assets and any data definition
Weekly downloads279
Change vs prior week-243
Latest versionv0.7.3
Last published2026-10-28
First published2026-10-22
LicenseMIT
Install
In n8n, open Settings → Community Nodes → Install and enter:
@bazulu1/n8n-nodes-matrix42-esm
This package is in n8n’s verified directory, so it can also be found from the nodes panel.
Nodes in this package
- Matrix42 ESM — Work with tickets, incidents, service requests, tasks, changes, approvals, workflows, attachments, assets and any data in Matrix42 ESM
- Matrix42 ESM Trigger Trigger — Starts the workflow on new or changed tickets, journal entries, waiting workflows or records of any data definition in Matrix42
Supported operations
| Resource | Operation | Description |
|---|---|---|
| Ticket | Accept | Accept a ticket |
| Ticket | Classify | Classify a text as incident or service request |
| Ticket | Close | Close a ticket |
| Ticket | Create | Create a ticket |
| Ticket | Forward | Forward a ticket to a role or user |
| Ticket | Get | Get a ticket |
| Ticket | Get Many | Get many tickets |
| Ticket | Pause | Pause a ticket |
| Ticket | Reopen | Reopen a ticket |
| Ticket | Return to Role | Return a ticket to its role |
| Ticket | Set Deadline | Set the deadline of a ticket |
| Ticket | Take Over | Take over a ticket |
| Ticket | Track Working Time | Track working time on a ticket |
| Ticket | Transform | Transform a ticket into another ticket type |
| Ticket | Update | Update a ticket |
| Incident | Accept | Accept a incident |
| Incident | Close | Close a incident |
| Incident | Create | Create a incident |
| Incident | Decline Major Proposal | Decline the proposal to make an incident major |
| Incident | Forward | Forward a incident to a role or user |
| Incident | Get | Get a incident |
| Incident | Get Many | Get many incidents |
| Incident | Pause | Pause a incident |
| Incident | Propose Major | Propose an incident as major incident |
| Incident | Reopen | Reopen a incident |
| Incident | Return to Role | Return a incident to its role |
| Incident | Revert Major | Revert a major incident to a standard incident |
| Incident | Set Deadline | Set the deadline of a incident |
| Incident | Set Major | Mark an incident as major incident |
| Incident | Take Over | Take over a incident |
| Incident | Track Working Time | Track working time on a incident |
| Incident | Transform | Transform a incident into another ticket type |
| Incident | Update | Update a incident |
| Service Request | Accept | Accept a service request |
| Service Request | Close | Close a service request |
| Service Request | Create | Create a service request |
| Service Request | Forward | Forward a service request to a role or user |
| Service Request | Get | Get a service request |
| Service Request | Get Many | Get many service requests |
| Service Request | Pause | Pause a service request |
| Service Request | Reopen | Reopen a service request |
| Service Request | Return to Role | Return a service request to its role |
| Service Request | Set Deadline | Set the deadline of a service request |
| Service Request | Take Over | Take over a service request |
| Service Request | Track Working Time | Track working time on a service request |
| Service Request | Transform | Transform a service request into another ticket type |
| Service Request | Update | Update a service request |
| Task | Accept | Accept a task |
| Task | Close | Close a task |
| Task | Create | Create a task |
| Task | Forward | Forward a task to a role or user |
| Task | Get | Get a task |
| Task | Get Many | Get many tasks |
| Task | Pause | Pause a task |
| Task | Reopen | Reopen a task |
| Task | Return to Role | Return a task to its role |
| Task | Set Deadline | Set the deadline of a task |
| Task | Take Over | Take over a task |
| Task | Track Working Time | Track working time on a task |
| Task | Update | Update a task |
| Change | Accept | Accept a change |
| Change | Close | Close a change |
| Change | Create | Create a change |
| Change | Decide Approval | Approve or reject a change approval |
| Change | Forward | Forward a change to a role or user |
| Change | Get | Get a change |
| Change | Get Approvals | Get the approvals of a change |
| Change | Get Many | Get many changes |
| Change | Pause | Pause a change |
| Change | Reopen | Reopen a change |
| Change | Return to Role | Return a change to its role |
| Change | Set Deadline | Set the deadline of a change |
| Change | Take Over | Take over a change |
| Change | Track Working Time | Track working time on a change |
| Change | Update | Update a change |
| Journal | Add | Add a journal entry |
| Journal | Get Many | Get many journal entries |
| Asset | Get | Get an asset |
| Asset | Get Many | Get many assets |
| Object (Generic Data) | Create | Create an object |
| Object (Generic Data) | Create Full Object | Create a full configuration item |
| Object (Generic Data) | Delete | Delete a data fragment |
| Object (Generic Data) | Delete Full Object | Delete a full configuration item |
| Object (Generic Data) | Get | Get an object |
| Object (Generic Data) | Get Full Object | Get a full configuration item |
| Object (Generic Data) | Get Many | Get many objects |
| Object (Generic Data) | Update | Update an object |
| Object (Generic Data) | Update Full Object | Update a full configuration item |
| Workflow | Get Many Waiting | Get many waiting workflows |
| Workflow | Resume (Trigger) | Resume a waiting workflow |
| Workflow | Start | Start a workflow |
| Attachment | Delete | Delete an attachment |
| Attachment | Download | Download an attachment |
| Attachment | Get Many | Get many attachments |
| Attachment | Upload | Upload an attachment |
| Approval | Decide | Approve or reject an approval task |
| Approval | Get | Get an approval task |
| Approval | Get Many | Get many approval tasks |
| User | Get | Get a user |
| User | Get Many | Get many users |
| Data Query | Get Data | Get the data of a data query |
| Import | Execute | Execute an import definition |
| Import | Get Progress | Get the progress of an import |
Parsed automatically from the node description in n8n’s directory; may be incomplete.
Links
Maintainers: bazulu1
New community nodes, every week
One short email: the most useful new and fast-growing community nodes, plus ones that went stale. Free.
You'll get a confirmation email first. Trouble? Use the signup page.